Turns customer reviews, good and bad, into on-brand public replies that defuse complaints and make promoters feel seen.
skillinstructionsworkflowreply-templatestone-calibration
by Muse Skills editors · Written for this directory
Prospect Reply Drafter
Reads a prospect's reply in the context of the thread and drafts the right next step.
by Muse Skills editors · Written for this directory
Ready to copy.
Before you install
- A shared skill carries somebody else's instructions. Read the source before you install it.
- Never paste an API key, password, or token into anything a skill asks for. Legitimate skills use Muse's own secure flows.
- Installing copies the setup into your own environment. It gives the author nothing.
What it does
Prospect Reply Drafter reads a prospect’s reply inside the full context of the thread and drafts the right next move. Most follow-ups fail because they answer the words instead of the signal: a “not right now” needs a calendar, a pricing question needs a scope, and a polite no needs a graceful exit, not another push. This skill classifies the reply, interested, objection, timing deferral, referral, polite no, or ambiguous, reads the block underneath it, and writes one short, specific response matched to that signal. Every draft comes with alternate lines for the risky spots, so you can tune the tone before anything goes out. It never sends, never invents facts about your product or the prospect, and never fakes a personal connection. A human reviews and sends every reply; the skill just makes sure the reply is the right one.
What it includes
- Full-thread reader with offer and call-to-action check
- Reply classifier: interest, objection, deferral, referral, no
- Signal read on what the prospect cares about and what blocks them
- One paste-ready draft under 120 words, matched to the signal
- Two alternate rewrites for the key line
Example
Input: your cold outreach plus the reply “This looks interesting but we just signed with another vendor for the year.”
Output:
CLASSIFICATION: Timing deferral.
Evidence: "we just signed with another vendor for the year."
SIGNAL READ
- Cares about: solving the problem (called it "interesting").
- Block: locked into a 12-month vendor contract.
DRAFT REPLY
Subject: re: quick question
Hi Maya, congrats on getting that sorted. One line worth knowing
for month 11: most teams who switch from [vendor] come to us for
[one differentiator]. Worth a 15-minute look then? No pitch, just
a teardown of what you are working with.
ALTERNATES
- "Mind if I check back in month 10 with a comparison?"
- "Happy to send a one-page breakdown now for your renewal file."
What this one touches
Drafts only; it never sends a reply and never contacts a prospect. It never invents facts about your product, pricing, or the prospect, and a human reviews and sends every message.
Install
Copy this block and paste it into your Muse chat. Muse does the install and confirms when it's done.
Install prompt
Full source
This is the exact text Muse installs. Read it. That's the whole trust model.
SKILL.md
---
name: prospect-reply-drafter
description: Read a prospect's reply in the context of the thread and draft the right next step. Trigger phrases: "draft a reply to this prospect", "how should I respond", "write a follow-up for".
---
# Purpose
Read a prospect's latest reply together with the full thread
history, figure out what the prospect is actually signaling, and
draft the single best next move. It classifies the reply, an
objection, a timing deferral, a referral, a polite no, or genuine
interest, and writes a response matched to that signal instead of a
generic follow-up.
# Workflow
1. Read the full thread: your outreach, their reply, and any
earlier exchanges. Ask for the offer or call to action if it
is not clear from the thread.
2. Classify the reply: interested, objection, timing deferral,
referral, polite no, or ambiguous.
3. Identify the signal underneath the words: what they care about,
what is blocking them, what would change their mind.
4. Draft one reply: short, specific, and matched to the
classification. Handle objections by addressing the block, not
by arguing.
5. Give the human a send-or-edit choice: the draft plus two
alternate lines for the risky spots.
# Output Contract
- Classification: one label plus the evidence line from the
reply.
- Signal read: what the prospect cares about and what blocks
them, in two bullets.
- Draft reply: subject or opener plus body, ready to paste, under
120 words.
- Alternates: two rewrite options for the key line.
# Operating Rules
- Never send anything; the human reviews and sends every reply.
- Never invent facts about the product, pricing, or the
prospect.
- Never guilt-trip, never pressure, never fake a personal
connection.
- If the reply is a no, draft a graceful close, not a rescue
attempt.
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